Here To Help
business continuity & service improvement expert | helping you adapt in uncertain times | clinical lead
I am the founder of Xelen Consultancy with over 30 years experience in service improvement, driving productivity and enhancing delivery. I can support you and your teams breakthrough thinking to see new possibilities. I work with organisations to help adapt, improve and deliver turn-around projects, process flow reviews and enhance partnerships. I have a diverse portfolio of experience in crisis management, business continuity, developing individuals through to organisations. I take a practical approach to successfully delivering change through collaborative partnerships, with a proven record of being at the forefront of new initiatives.
Relating to this current Covid-19 crisis I am in the unique position of being both a Business & Clinical Lead. I can help you navigate a workable approach during this global pandemic. Clinically within the NHS I have held a number of senior roles, which has included national and county level, Director of Emergency Care during the London Olympics and have particular expertise in urgent care. I provide a steady hand and support in eliciting order out of chaos.
Leadership and Culture Transformation Expert
With over 15 years HR and people development experience from private and public sector organisations such as Deloitte, Bank of America, Morgan Stanley, Northern Trust and the NHS, I have successfully developed and led a wide range of change management and culture-shaping programmes – with emphasis on building inclusion so that organisations can unleash the power of the collective – not just that of individuals.
I am the Managing Director of Obi James Consultancy, a Leadership and Culture Transformation Consultancy that specialises in helping organisations create an inclusive culture of shared leadership. Through our programmes, businesses empower their people to collectively come up with creative and innovative ways to take their businesses to new heights.
Health & Well-Being Expert
James has both a medical and science degree and has successfully worked in the medical industry for 18 years, this includes teaching both undergraduate and postgraduate medical students, nationally and internationally. Alongside running his successful private clinic.
Since becoming a nominated field expert and partner at James Bibby & Associates, James has been supporting self-care and self-management, a key element in the success of his Osteopath business by providing training and support for staff in the use of coaching skills and education. The process James uses is based upon behaviour change theory and is underpinned with a wealth of knowledge
Service improvement Expert
Laura has experience in both the public and private sector with extensive service improvement experience having run a number of service improvement initiatives, working with project management office, an experienced project manager including run national level programmes.
She can help assess your processes, conduct root cause analysis and a number of other investigative approaches to help ascertain what issues are, potential soloutions, to help companies problem solve and evolve
Ragnar has a wealth of IT experience behind him as well as a team of talented IT technicians ready to help you with your IT needs. They are well placed not only to make sure you have all you need if you find yourself expanding your home working but also are there along your business journey as your technological business
Let’s face it, IT Support systems are essential to your business. Keeping up with technology is essential to your business growth and a key component to your business survival. We can also help with bespoke start up package to get you off the ground if your business is suddenly adapting new ways of working such as a number of small business now doing home delivery but no IT, amended websites with online booking and relevant IT infrastructure required.
Sophie and Alice
Growth Strategy Experts | Marketing Consultants | Advertising | Branding
Sophie and Alice are our dynamic duo who founded The Joyfull Web consultancy and know everything that you need to know about branding, marketing and positioning your company especially vital now. Very much taking a holistic view of marketing, sales, taking the time to find out who you are, what drives you, where you are now, where you want to be… and then create a plan to get you there, potential solutions, to help companies problem solve and evolve.
Importantly right now Helen, Sophie & Alice can also help your business move on from the shock of Covid-19, move into a meaningful strategy an plan of action, to help you adapt, survive and even thrive.
eCommerce SEO Consultant
Downsizing – Where difficult decisions need to be made and it is vital to assess best areas to reduce, refocus and consolidate.
Upsizing – Needing to increase your outputs and business at pace. Whilst still maintain quality and assessing the duration and longevity of increase is required.
Adapt – Some can adapt in what / how they provide their business, harnessing the opportunities to survive.
Pause or Stop – You may decide or need to pause. The furlough option enables business to pause but the implications need to be fully worked through. For those stopping a number of considerations still need working through including liability and importantly well being of those concerned.
Whatever your decision, we are by your side to guide you through and support you in these unprecedented times
Get ahead of the game and book a discovery call with me now.
If you’d like to discuss your expansion plans or current business situation, we are happy to listen and provide my professional insight into what could be happening within your business.